Classification:   Information Technology Consultant - Career
Hours:  Full-time / 40 hours per week  
FLSA:  Exempt

Anticipated Hiring Salary Range:  $6,797 to $7,502* mo.
CSU Salary Schedule
*CSUMB provides pay scales representing its good faith estimate of what the university reasonably expects to pay for this position. The pay offered to a selected candidate will be determined on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, and CSU systemwide pay for comparable jobs.

Priority Screening Date: July 14, 2025
Recruitment Status:  Open Until Filled

ABOUT CSUMB

California State University, Monterey Bay is a mid-sized university in California’s Central Coast that grants undergraduate and graduate degrees. Powered by an inspiring Founding Vision Statement, CSUMB is part of the nation’s largest four-year public university system, California State University, which educates nearly 460,000 students every year. 

With a vibrant, diverse student body of over 7,000 students, CSU Monterey Bay is both a Minority Serving Institution and a Hispanic Serving Institution. Our staff and faculty transform students’ lives with a focus on student success and engagement through experiential learning, service learning, and a strong emphasis on multicultural and global perspectives. CSUMB’s sustainability goal is to be carbon neutral by 2030. 

The university’s Strategic Plan prioritizes inclusive excellence through recruiting and investing in developing a diverse body of faculty, staff and administrators. Many appreciate living and working close to the shores of beautiful Monterey Bay, with easy access to recreational areas from Big Sur to Santa Cruz. Nearby opportunities for collaborative research include working in the Monterey Bay National Marine Sanctuary and Silicon Valley, and with colleagues at local research universities, including UC Santa Cruz and Stanford University.

As one of the 23 campuses in the CSU system, CSUMB offers excellent benefits, including access to below-market-rate rental housing on East Campus, and competitive salaries for faculty and staff. With proximity to the San Francisco Bay Area and San Jose, opportunities for faculty, staff and students are as endless as the shores of the nearby Pacific Ocean.

PURPOSE:

Under the general supervision of the Associate Director of Enterprise Application Services (EAS), the Security Business Analyst provides application security, system maintenance, business process analysis, and project management support for the OASIS Student Information System (Oracle/PeopleSoft Campus Solutions 9.2).  Working closely with End-Users,  Analysts, and IT Programmers, the Security Business Analyst will focus on maximizing the use of systems and applications.

The Security Business Analyst will be expected to independently and efficiently support the entire IT project systems development life cycle and apply industry standard methods (i.e. International Institute of Business Analysts (IIBA)) or Project Management Institute (PMI)) to ensure successful delivery of new/modified applications that follow industry standard frameworks for Systems Development Life Cycle (SDLC) from initiation, planning, analysis, design, development, test and implementation to maintaining systems/applications and supporting continuous improvement and data integrity efforts.

ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following:

1. Application Security:  As assigned, provides security administration for systems and applications such as OASIS (Oracle/PeopleSoft Campus Solutions 9.2), OnBase Document Management, Campus Reporting (OAS), Data Warehouse, and Customer Relationship Management systems.  This includes configuration, setup, and maintenance of security.  Fields and responds to new user security requests and role change requests.  Troubleshoots security/access related issues.  Updates and maintains user profiles, roles, permission lists within various systems. Applies security updates for new projects and upgrades. Conducts quarterly and monthly security audits of various student systems and applications. Creates queries and reports for security auditing, testing, and planning.  Assists in standardizing security access across various systems for CSUMB employees.
2. Business Process Analysis: Consults with end-users to understand business processes (business process mapping), identify gaps, define business problems, analyze data, and collaborate on possible solutions.  Gathers end-user requirements and clarifies expected outcomes to resolve business problems.  Conducts research, evaluates industry examples and models, consults with senior analysts and IT programmers as needed, prepares preliminary project proposals and reviews proposals with end-users for buy-in and support.  Participates in projects and completes tasks as assigned.  Assists in evaluating security requirements for new custom modules or systems.  Establishes security procedures and creates/maintains documentation.
3. Maintain Knowledge Management Sources and Report Inventories:  Assist the change management process by working with functional units to create, update and maintain knowledge management sources such as job aids, business process guides, specifications, websites, instructional materials, meeting notes, etc. Will support tactics to communicate technology changes and general updates to impacted stakeholders through various mediums.   Will provide process mapping support for knowledge management sources and assure documentation standards are consistent.  Will index and audit knowledge sources to assure accurate and current. Also, will maintain report inventories, queries, and electronic files.
4. Application Maintenance Support: As assigned, provides first level application support for student information systems and applications such as OASIS (Oracle/PeopleSoft Campus Solutions 9.2), OnBase Document Management, Campus Reporting (OAS), Customer Relationship Management systems, and additional systems as assigned. Performs technical analysis, configuration, integration, implementation and maintenance of applications. Supports upgrades and patches with a review and understanding of vendor release notes, the development and use of test plans and the coordination of end-user testing.  Develops required business process, system or technical documentation to maintain systems. Acts as first point of contact for production troubleshooting issues and provides liaison support between end-users and IT. Disseminates system information and provides system training to end-users. Creates operational queries and reports to sustain production activities.
5. Other Duties:  Performs other duties as assigned including but not limited to the following:  A) Reporting:  Serves as IT’s first support tier for ad-hoc report requests using PeopleSoft Query Manager and the OAS reporting tool, B) EAS Website:  Updates the EAS department website as needed, C) Administers Student Training:  Includes Title IX and Alcohol EDU training on a term by term basis.  D) Data validation:  Performs data validation as needed in support of projects, troubleshooting, etc.

Other Functions:

1. As assigned, attends technical work group meetings and assigned committees.
2. Assists Enterprise Applications with Data Integrity related to Campus Community data
3. Performs other job-related duties and special projects as assigned.

KNOWLEDGE, SKILLS AND ABILITIES:

Knowledge of:  Enrollment Services applications and strategic enrollment reporting requirements; business and operational analysis; information technology systems and/or applications including campus-systems, access procedures, networks and/or databases; data administration principles and techniques; training theory and practices.

Skills: proficiency in standard software packages; demonstrated interpersonal and communications skills.

Ability to: Apply consultative skills to assess user needs and provide appropriate support; analyze data requirements and research data availability and access methods; coordinate and implement data exchanges and conversions; develop and delivery technical training and user documentation; work with users to interpret needs and provide appropriate solutions. Ability to do analytical work; present data and findings to a variety of stakeholders; and have the technical skills necessary to collaborate with Enrollment department members, technology staff, and senior management to identify data needs and trends for decision-making as it pertains to enrollment and student success.

MINIMUM QUALIFICATIONS:

Bachelor's degree in computer science, information systems, educational technology or related fields, or similar certified coursework in applicable fields of study.  Working knowledge of common software application packages, database systems and sources and training methods.

SPECIALIZED SKILLS REQUIRED:

Three (3) years of technical or administrative experience in Student Information Systems and relational databases.  Demonstrated experience in working with complex files, data structures, tables, data joins, quantitative research methodology and data analysis, including logic regression.  Business analysis, application development, and training administration skills.  Experience in:  creating reports and applied use of various statistical tools using Oracle/PeopleSoft Query, Hyperion/EPM, SQR, SQL,SPSS, SAS,R, Tableau, Access, Excel and dashboards using Oracle Business Intelligence tools; preparing system documentation; project management tools and techniques to independently plan and organize work plans; independently investigate, analyze, and resolve problems; train and advise others about business applications using solid customer service skills; make presentations; clearly communicate points and recommendations; work collaboratively in a team-oriented environment.  Excellent oral and written communication skills, with the ability to communicate system/technical concepts and ideas to non-system/technical individuals.  Advanced proficiency in MS Office products, query and reporting tools.  Experience in working in a data warehouse environment, gathering requirements and providing a design specification for an OBIEE solution or dashboard.  Experience creating dashboards in OBIEE, preferably with Oracle Student Data. 

PREFERRED QUALIFICATIONS:

Technical fluency with Banner, Oracle/PeopleSoft, CSU Common Management System or equivalent student information system; Salesforce, Microsoft Office Professional Suite, and Google mail and calendaring programs.   

SPECIAL CONDITIONS OF EMPLOYMENT & POSITION DESIGNATIONS:

• All offers of employment are contingent upon the successful completion of a background check (including a criminal records check).
• The person holding this position will have a duty to report to the Campus Title IX Officer information pertaining to discrimination, harassment, sexual misconduct, sexual exploitation, dating violence, domestic violence, stalking, and retaliation and is required to comply with the requirements set forth in CSU Executive Order EO 1095, EO 1096, and EO 1097​ as a condition of employment.
• The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083  as a condition of employment. 
• This position has been designated as a sensitive position with access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the CSU Information Security Data Classification Standards.
• This position is required to comply with confidentiality requirements outlined in the Department of Education’s Family Educational Rights and Privacy and California’s Educational Code Chapter 13 regarding sensitive student issues.
• May require occasional evenings and/or weekend work.

PHYSICAL ENVIRONMENT:

Office environment with standard equipment and tasks. The position requires working at a computer and desk for extended periods of time.  May require travel between campus offices and off-campus locations. 

The health and safety of our students, faculty, and staff remain our highest priority. While on campus, students, faculty, staff, and the community will be expected to follow all campus safety mandates.  

BENEFITS/PERKS: 

CSUMB offers a premium benefit package that includes outstanding vacation, health, dental and vision plans; membership in the California Public Employees Retirement System (CalPERS); and 15 paid holidays a year. For more information, visit Employee Benefits Summary. The University Corporation at Monterey Bay also provides access to affordable housing near main campus. The allocation of housing is subject to several factors, including availability, eligibility criteria, and specific program guidelines. For more information, visit: https://csumb.edu/corporation/employee-housing

APPLICATION PROCEDURE:

For full consideration, applicants must complete the required online application prior to the priority screen date found at Careers at CSUMB. Application submissions received after the application screening date will be reviewed at the discretion of the University. Materials submitted become the property of CSUMB and will not be returned.

CSUMB is not a sponsoring agency for staff or management positions.

Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting Human Resources at (831) 582-3389 or emailing humanresources@csumb.edu. All employees must be eligible for employment in the U.S.

GENERAL INFORMATION:

CSUMB hires only individuals lawfully authorized to work in the United States and is an E-Verify employer. In compliance with federal crime awareness and campus security legislation, including the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics, you can view the notice of availability and access the Cal State University, Monterey Bay annual security and fire safety reports at https://csumb.edu/clery/asr-and-fsr-notices-availability/.

CSUMB is a smoke and tobacco-free campus.

EQUAL OPPORTUNITY EMPLOYER:

CSUMB is an Equal Opportunity employer seeking to recruit and support a broadly diverse community of faculty and staff. We value and celebrate diversity in all its forms and strive to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. We consider qualified applicants for employment for their anticipated contributions and without regard to race, color, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetic information, medical condition, pregnancy, marital status, veteran status, or disability.