careers

Housing Office Assistant

Apply now Job no: 547593
Work type: Student Assistant
Location: Stanislaus - Turlock
Categories: Excluded, Administrative, Temporary, Part Time, On-site (work in-person at business location)

    • Position Summary
    • Multiple temporary hourly-intermittent Bridge Student Assistants positions available in Housing and Residential Life.

    • Start Date
    • Positions available on or after July 7, 2025 and ending on or before August 29, 2025. Possibility of reappointment based on budget, department needs, and job performance.

    • Job Description/Duties
    • Under the general supervision of the Housing Office Coordinator, an Office Assistant staffs the front desk in the Community Center in the presence of housing professional staff or independently after the close of regular business hours. The Housing Office Assistant receives leadership development training and must demonstrate excellent customer service, communication, decision-making, and analytical skills which enable them to take appropriate action when necessary. This may involve independently handling a matter that arises or seeking out support through peers or a supervisor.

      Duties include but are not limited to:
      • Implement compassionate care within all encounters and create a welcoming environment for all guests. 
      • Contribute to the well being and growth of the department, and assist in development, implementation, and evaluation of various programs and procedures. 
      • Work with Office Assistant team to complete daily duties and special projects. Maintain accurate daily communication through blog software.
      • Perform administrative office duties including data entry and reports, filing, re-stocking supplies, printing, copying, distribution of Housing materials, and maintain inventory of general office supplies, etc.
      • Perform receptionist duties including opening and closing the office and answering phones, returning emails, assisting guests with mail, accepting Housing payments and providing receipts, etc. 
      • Maintain confidentiality and objectivity in all matters related to students and staff. 
      • Maintain responsibility with Student Leadership privileges (e.g. building access, key access, use of office equipment and resources).
      • Assist Residential Life team with after business hours support. Appropriately assist and direct resident concerns after business hours and assess urgency for timeliness in various situations. 
      • Maintain positive working relationships with other Housing and Residential Life Student Leader teams and Professional Staff team members.
      • Gather enough information from phone and in person inquiries to determine the correct person or office that can assist the individual if their request is beyond an Office Assistants general scope of knowledge.
      • Assist Business Operations Professional Staff with special projects as needed.
      • Assist residents and guests by providing accurate and timely information about housing and University services. Make referrals as appropriate, based on training and knowledge of the University.
      • Follow communication scripts specific to daily operations and special events.
      • Program resident room keys by accessing the Housing Onity key system.
      • Create work orders, check-out equipment, and access resident data through the Housing StarRez system.
      • Sort and process resident mail and packages, determining mail forwarding, mail return, and appropriate resident contact regarding mail delivery.
      • Oversee data entry processes and daily logs, printouts for guests, special events, etc.
      • Gather, manage, and analyze financial data from a variety of streams. 
      • Assist with the check-in/check-out processes through the Housing StarRez system.
      • Assist with the inventory and cataloging of resident units.
      • Verify identities and respond to lock outs.
      • Provide Housing tours to prospective residents and their families, and staff various informational events as needed. Answer questions accurately and provide helpful and updated information about Housing and Residential Life. 
      • Assist with summer conferencing programs including room readiness preparations, preparing check-in packets, completing damage assessments upon check-out, and assisting with various special events.
      • Set-up and run housing information or promotional tables for department and other campus activities (e.g. Wednesdays in the Quad and Warrior Welcome).
      • Provide accurate information about campus housing to residents, members of the campus and university communities, prospective students and families.
      • Support and promote resident awareness of campus and housing activities.  
      • Serve as an advocate and proponent of campus life, encouraging residents to get involved on campus.
      • Maintain clean and organized lobby, storage, and work spaces related to front desk operations, including general office areas.
      • Other duties as assigned.

       

    • Qualifications
    • Preferred Qualifications:
      • Experience working in a professional office or customer service setting.
      • Ability to communicate effectively in a diverse environment with students, and staff.
      • Ability to maintain confidentiality, strong critical thinking skills, friendly, sociable and dependable.
      • Willingness to learn and grow leadership skills.

      Required Qualifications:
      • Must be available to work Monday-Saturday between the hours of 8:00a.m.-7:00p.m.
      • Must be able to provide a minimum of 15-20 hours of availability.
      • Adhere to established work hours. Multiple occasions of unexcused tardiness and/or absence will result in position termination.
      • Undergraduate students must be registered/enrolled in a minimum of six (6) Fall/Spring units.
      • Post-baccalaureate students in a graduate program must be registered in a minimum of four (4) Fall/Spring units.
    • Salary Range
    • $16.50 per hour. 
    • How to Apply
    • To be considered, qualified candidates must submit a completed Stanislaus State online employment application, cover letter, and resumé. Applications are accepted electronically only.  Please note that failure to completely fill out each section of the online application may result in your application not receiving consideration.  To apply online, please click the “Apply Now” button on this page.
    • Application Deadline
    • OPEN UNTIL FILLED
    • Criminal Background Clearance Notice
    • Satisfactory completion of a background check (which includes checks of employment records, education records, criminal records, civil records; and may include motor vehicle records, professional licenses, and sex offender registries, as position requires) is required for employment.  CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information.  Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.
    • Additional Information
    • Clery Act Disclosure

      Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the annual security report (ASR), is now available for viewing at  https://www.csustan.edu/epc/clery-safety-reports. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Stanislaus State for the previous three years. A paper copy of the ASR is available upon request by contacting the office of the Clery Director located at One University Circle, Turlock, CA 95382.

      Equal Employment Opportunity

      The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered veteran status, or any other protected status. All qualified individuals are encouraged to apply. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised 7/21/17, as a condition of employment.

      Applicants requiring necessary accommodations to the application process may contact the Human Resources Department at (209) 667-3351.  California Relay Service is available at (800) 735-2922 voice and (800) 735-2929 TDD.  As a federal contractor, we are committed to attracting a diverse applicant pool.  Please consider completing the Voluntary Self-Identification of Disability form (your response will not be shared with the search committee) at:  https://www.dol.gov/ofccp/regs/compliance/sec503/Self_ID_Forms/VoluntarySelf-ID_CC-305_ENG_JRF_QA_508c.pdf.

      CSU Stanislaus hires only individuals lawfully authorized to work in the United States.  In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

      The CSU is a state entity whose business operations reside within the State of California. The CSU prohibits hiring employees to perform CSU-related work outside California.

    •  

    • The individuals who appear to be the best qualified for this position will be contacted by telephone or email for an interview.

      INFORMATION CONTAINED IN THIS ANNOUNCEMENT MAY BE SUBJECT TO CHANGE WITHOUT NOTICE

      #LI-DNI

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